TIDAL Music Streaming On MTN Network: Everything You Should Know

TIDAL is an artist-owned global music and entertainment platform that brings artists and fans closer together through unique original content and exclusive events. Available in 55 countries, the streaming service has more than 60 million songs and 250,000 high quality videos in its catalog along with original video series, podcasts, thousands of expertly curated playlists and artist discovery via TIDAL Rising.

TIDAL is available on MTN Nigeria network as a subscription based service with one month free trial offering both local and international content along with over 60 million tracks and tons of exclusive interviews and videos.

Q – WHAT ARE THE SERVICE UNIQUE FEATURES?

. 60M+ songs with a full music catalog

. Extensive video offerings

• 250K+ HD music videos, original podcasts, and video content

. Maximum audio quality

. Available in 55 countries and growing

. 100% Ad free

. Accessible across almost all devices (desktop, smartphones, tablets)

. 500+ exclusive releases since launch

Q – WHO IS IT FOR?

TIDAL will appeal to a variety of market segments and will dramatically add flavor to the way customers use their mobile phones.

Q – HOW DO I ACCESS TIDAL SERVICE

You can download the App via Google Play App Stores and register using your phone number. Enter the four digit PIN sent to you via SMS.

Upon registration, as a new user you will get 30 days free trial.

For IOS users, they can register via the web using

https://offer.tidal.com/signup/mtn-nigeria

Q – DO I NEED TO REGISTER OR LOG ON OR PROVIDE A USERNAME OR PASSWORD TO ACCESS IT?

You can login with your MTN number then enter 4 digit OTP sent via SMS. Follow the corresponding instructions to finish your registration.

You will also set up password for login purposes.

Q – WHAT KIND OF CONTENT DO I GET ON TIDAL?

. 60 million songs,

. 250,000+high quality videos,

. Exclusive interviews

. Live performances

. Audio Podcasts

. Artists Radio stations

. TIDAL’s top 100 hits across the globe

. TIDAL Rising which helps connect artists with fans through content offered through TIDAL.

Q – CAN I DOWNLOAD SONGS OFFLINE?

Yes, you can download songs that you want to use for offline listening. All downloaded songs are stored within the App.

Q – HOW MUCH DOES TIDAL SERVICE COST?

Tidal is available on the following plans:

Tidal Music Plans	Fee (N)	Validity
One month Free	FREE	30days
3 Days Access Only	120	3 days
Weekly Access Only	400	7 days
Monthly Access Only	800	30days
90 Days Access Only	2,000	3 months
365 Days Access Only	7,500	One year
3 Days Access with Data	220	3 days
Weekly Access with Data	600	7 days
Monthly Access with Data	1,200	30 days

Q – IS THERE ANY OTHER FREEBIES TO ENJOY ON SERVICE?

Yes, you will receive 30 days free trial upon registration. Your service will auto renew if you have accepted to do so.

You will also receive night data bonus allocated to you when you buy a paid subscription with data plan.

Q – HOW DO I BUY SUBSCRIPTION?

You can buy Tidal subscriptions within the app.

. Click on any song in attempt to stream music.

. Expect a pop up requesting you to choose a subscription by clicking continue and expect to be taken to a web page.

. Enter MSISDN and OTP. Then select a new plan.

. Navigate to the payment section and select any subscription plan of your choice.

Once you have accepted to auto-renew your plan, your subscription will always be on for the next validity period until you cancel anytime.

Q – DO I HAVE TO BUY A SEPARATE BUNDLE DATA WITH MY SUBSCRIPTION?

There are data bundled subscription plans available with corresponding validity period of 3 days, 7 days and 30days respectively. See table above.

If you do not need the data bundled plans you can choose access only plans and enjoy music streaming with your own data or Wi-Fi.

Q – DO I NEED INTERNET TO BE ABLE TO STREAM MUSIC

Yes, you need to be online to be able to stream music. However you can play your downloaded songs offline without an internet connection.

Q – WHAT KIND OF PHONE OR DEVICE OR BROWSER DO I NEED TO ACCESS THE SERVICE?

. Android devices.-version OS 5+

. IOS

. Desktop and tablets

. All web browsers

Q – WHAT ABOUT USERS OF DUAL SIM PHONES?

For users with DUAL SIM Phones: Please disable the non-MTN sim on the phone during sign up to redeem MTN offer. This is only required if you have a NON-MTN sim on the phone.

Q – WILL I GET ADS WHEN LISTENING TO MUSIC?

No, Tidal is a premium music streaming service and is 100% ad-free.

Q – DOES THE SERVICE WORK ON WIFI?

Yes, it does.

Q – DO I NEED TO REGISTER OR LOGON OR PROVIDE A USERNAME OR PASSPORT TO ACCESS IT?

You need to provide your mobile number but do not need to register or create a password.

Q – HOW DO I GIVE FEEDBACK ON THE SERVICE?

You can give feedback via Twitter, Facebook, WhatsApp, MTN Walk-in-centers, MTN.com online chat or call 180.

Q – WHO DO I CONTACT IF I AM UNABLE TO CONNECT TO THE SERVICE OR IF IT IS NOT WORKING?

Facebook, WhatsApp, Twitter, MTN Walk-in Centers

Mtn.com online chat or call 180 for-customercare@mtn.com

Q – WILL MY SUBSCRIPTION WORK OUTSIDE NIGERIA?

Yes, limited access terms and conditions apply.

Q – HOW DO I CANCEL MY TIDAL SUBSCRIPTION OR TRIAL?

Dial *447# cancel your Tidal subscription.

Q – CAN I CREATE A FAMILY USER ACCOUNT?

Currently, No.